Safety & support

Help when you need it.

Clear answers before, during, and after a roadside request.

How pricing works

You see an upfront estimate before dispatch. A temporary payment hold is authorized, then the final amount is charged after service.

Launch zone

Roūte is launching in East Orlando & UCF. If your pin is outside the zone, join the waitlist from the booking map.

Cancellation

Pending, accepted, and on-the-way requests can be cancelled. We immediately ask the payment provider to release the authorization hold.

Sharing trips

Customers can create a private, expiring tracking link for family and friends. Exact pickup details stay private.

Tips

After a completed service, you can leave a tip from your receipt. 100% of the tip goes to your provider.

Contact Roūte

Dispatch: +1 (435) 813-8276 · support@tryrouteapp.net