Safety & support
Help when you need it.
Clear answers before, during, and after a roadside request.
How pricing works
You see an upfront estimate before dispatch. A temporary payment hold is authorized, then the final amount is charged after service.
Launch zone
Roūte is launching in East Orlando & UCF. If your pin is outside the zone, join the waitlist from the booking map.
Cancellation
Pending, accepted, and on-the-way requests can be cancelled. We immediately ask the payment provider to release the authorization hold.
Sharing trips
Customers can create a private, expiring tracking link for family and friends. Exact pickup details stay private.
Tips
After a completed service, you can leave a tip from your receipt. 100% of the tip goes to your provider.
Contact Roūte
Dispatch: +1 (435) 813-8276 · support@tryrouteapp.net
